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      <image:title>Case Studies - Byte Ready: Providing restaurants a marketing lifeline - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Case Studies - Byte Ready: Providing restaurants a marketing lifeline - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Case Studies - Byte Ready: Providing restaurants a marketing lifeline - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Case Studies - Byte Ready: Providing restaurants a marketing lifeline - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Case Studies - Byte Ready: Providing restaurants a marketing lifeline - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
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      <image:title>Case Studies - Byte Ready: Providing restaurants a marketing lifeline - Make it stand out</image:title>
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      <image:title>Case Studies - Byte Ready: Providing restaurants a marketing lifeline - Make it stand out</image:title>
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      <image:title>Case Studies - Byte Ready: Providing restaurants a marketing lifeline - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Case Studies - Byte Ready: Providing restaurants a marketing lifeline - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Case Studies - Byte Ready: Providing restaurants a marketing lifeline - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <lastmod>2022-01-23</lastmod>
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      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
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      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
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      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Reviewing the experience from personal shopper involves rating and answering what went wrong or what they loved depending on the rating score.</image:caption>
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      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>The 'Previous Orders' screen in the 'Account' section has an option to access customer service and suppoty</image:caption>
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    <image:image>
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      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>For pickup orders, the main screen showing the summary of the live order marks the progress at the third stage of 'Ready for Pickup'.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/ead7baf7-5afb-4111-a4ef-8581799b3311/delivery-1a.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>For delivery orders, while the users are waiting for the rider to pick up their orders, they are given the option to leave any last minute delivery instructions for the rider.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/fee1ef36-d319-4ad5-8e64-434cb84c3871/shopper-1.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>As soon as assigned shoppers start bagging the order, the customers are notified and invited to connect with them to review and approve out-of-stock replacements</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/de559e0f-9c41-4293-a9e6-8c5001f6a80d/fav-2.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Select to shop all your favorite items in one place</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/6345cce4-13b5-465b-88b8-d9643e6ac711/nut-1a.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>The products pages are highlighted with nutrition tags matching customer's preferences to ensure they are always being driven towards choosing the right products.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/7e6e5ced-196e-449a-87a6-5e75576a5128/custom-1.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>While shopping for fresh produce consumers are encouraged to choose specific instructions to get the quality they want. For instance it could be the level of ripeness needed for bananas.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/3e0d3634-c1a1-4650-96b7-ed01e826aa70/premium-1.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Featured items from select sponsoring brands get premium placements and more real estate with additional brand and product information.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/d6159aa4-56b1-4b2c-adfe-3b49d2277812/ps-1.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Users choose a personal shopper they can trust to pick out their grocery, based on their availability, profile and reputation.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/b9bfe8a6-eecf-44fc-99c9-94e3a0363b31/02.png</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Kroger</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/9fd4defa-50cc-4903-8834-6ac5786cba31/rating_shopper_2.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>The customer can also select and leave specific compliments (that are tagged to shopper's profile), leave a gratuity and enter a note for detailed review</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/94d13751-3a02-4907-a57d-44ad44b82df6/support-1.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>The 'Customer Support' section asks users to choose the order in which they have an issue. The last order is selected by default, so users can quickly access it without having to search for it in the entire archive.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/04b3350a-0d4b-46cc-90aa-aa14b2a27934/delivery-1.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>After the rider has picked the order, the progress moves to 'Out of Store' and an option to 'Track Order' appears for users</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/ffc4b7ed-6503-4635-b09d-7d68dd1b4247/pickup-2.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Once the users tap on 'Get Directions' button, they can view the store details and link on how to get there. If the store is setup for curbside pickup, the screen asks the users to provide more information about their vehicle, so the store employee can spot them easily.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/5e0ff38f-c2b5-49ab-88e7-c3a948bdb761/shopper-2.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>As the personal shoppers bag the items, the customers can see whether item is in stock or not. For all out of stock items, they will either be requested to approve a substitute or refund</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/091263ba-aafe-4432-ad5c-f2ab3ef83dba/fav-3.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Move your favorites to the cart quickly and efficiently</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/bee5122a-569a-4846-bd14-b4ace8242eab/nut-1.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>In case a user chooses to add a product that has a known allergen or is inconsistent with their preferences, the system warns them with the option to switch to more relevant alternatives.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/a9477919-f3fe-4ba1-b886-2c3ce7c66c81/custom-2.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>While shopping for meat consumers are encouraged to choose specific instructions to get the quality they want. For instance it could be the level of marbling/fat content in meat.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/ea1271cb-cd0c-4cb6-b9b5-cf6ad7bcab64/premium-2.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Premium product pages have additional content and distinctive UI to create more customer engagement.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/4ed75259-e71d-48fe-8d38-7e4d2a3f77e8/ps-2.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Returning customers can easily track their trustworthy shoppers they have used in the past and choose a store to shop, based on their schedule and availability</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/04b55a0a-8a0e-4547-b699-6201a176716b/onboard-1.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>The first step asks user to mention size and nature of family in the house.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/f3b25ef0-e4cc-4a0c-b795-f035ad031190/onboard-2.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Next, the app asks for a list of special needs and preferences associated with diet.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/464a3cdd-1683-4a43-ade2-77be66013b3d/08.png</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Amazon</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/f8526bda-e8ae-448b-9976-979679ac14b7/02ebt.png</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>The shopping cart tracked and showed items eligible for EBT payments distinctly and clearly, so customers are aware what they will need to pay on their own</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/87191491-ca76-4573-aabd-a1c3cef247c5/01ebt.png</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>At the time of browsing and choosing a store, we made it clear whether a store accepts EBT payments</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/b58890d0-363f-4e5d-a478-c10518040667/driver-1.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>In a number of cases, employees shopping and delivering will be distinct, so customers will be able to rate their shopping and delivery experiences and offer tips distinctly.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/4cc30ad6-1d15-4eb0-94cb-9301838c6fd9/support-2.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>The 'Help &amp; Support' for each order is presented as a list of frequently encountered issues that triggers an automated chatbot supported by a third party plugin</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/0d29989a-2397-4b75-b441-a0284b243591/delivery-2.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Once the users tap on 'Track Order' button, they are able to track their order and get in touch with the rider.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/c3f8ce94-a237-4510-a9f2-01d91f3cf9ca/pickup-3.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Once the users arrive, they tap on the 'I am at Store' button to send a notification to the store manager designated to manage pickups. The manager assigns the order to an employee and that information is routed back to the customer along with an option to call.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/d0346ce8-c06d-44e1-b9fd-e452de4a6184/shopper-3.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>While the order is being bagged, the customers can chat with their personal shoppers to request new items or replacements</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/a5a8e2d2-4dd8-4569-bfe6-f4d3365c37e7/nut-4.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>By using 3rd party APIs, products information will include Good attributes (“Low Sodium”) and Bad attributes (“Added Sugar”) for customers to make knowledgeable decisions.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/cd029747-72ff-4f8e-88de-c76289efb12b/custom-3.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>A number of grocery stores also sell freshly prepared, ready-to-eat or made-to-order food like sandwiches, pizza, salads and more. The app should be able to take these orders, let users customize their meals and get them delivered along with their grocery orders.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/73e13ada-1f25-4e42-b733-9909500c7ca9/premium-3.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Premium brand page will have additional content and distinctive UI to convey a compelling story about the brand.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/5d9c8658-615a-4629-8490-ac64315d2fae/onboard-3.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Lastly, ask user to pick their favorite brands they typically shop regularly.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/ca8b7412-80cf-430b-b199-9087f4c56336/01.png</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Instacart</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/b7cdc2e6-9d2b-4cdb-819d-d8a05902ff8d/03ebt.png</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>When it comes to payment, the customer can pay with regular payment methods or choose to add a SNAP-EBT card just like they will add any other mode of payment</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/e2b716ca-7f19-476f-8120-5b56e45269a9/ps-3a.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Returning customers can easily track their trustworthy shoppers they have used in the past and choose a store to shop, based on their schedule and availability</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/6504455c-fa56-44e9-9a03-44b1daf25314/06.png</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Walmart</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/12a5cba7-ef2e-4f95-842f-bda3c959f2a1/04ebt.png</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Returning users will find that their EBT cards are stored along with other modes of payment and they can choose to use the EBT card to pay for items eligible for EBT payments</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/f6618dd0-efc5-4c81-956d-45eca1b96b79/ps-5.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Personal shoppers strive to tell a compelling story about themselves including their background, education and brief story to engage customers</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/3c676edb-057b-4822-a20b-d1d13f6c5f58/fav-5.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Every category or search result page features previously bought or favorited products prominently.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/833225d3-a67a-4a68-acbc-46dd26228d9d/03.png</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Mercato</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/220126a7-6397-473c-a6ff-2531528fd165/05ebt.png</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>After the order is placed, every communication to the customer shows clear summary of costs and payments differentiating between EBT and non-EBT.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/be3500b4-cfe4-4753-8fc4-5789f02644d2/ps-6.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>They can feature a video about themselves on the top of their profile page</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/ab6833ee-a180-4405-b0ad-871456fe3614/07.png</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Shipt</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/90d61881-36db-444a-8469-f5fd559b847f/ps-3.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
      <image:caption>Personal shoppers strive to tell a compelling story about themselves including their background, education and brief story to engage customers</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/3e0f00a9-4ada-4dc8-a8ac-4d8f18329c53/team-2.png</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/6f48f658-e438-46f5-a74d-d782bb8adffa/team-1.png</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/cf315221-1b67-4574-99ef-e212e0373ce9/SR_journey.gif</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/4c678015-8dad-4d03-8e1f-3f1bb1719ffb/Mindmap-SR.gif</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/a7edb323-6e2d-44e4-9ae4-e9105a4642bb/SR-wires.jpg</image:loc>
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      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/51f3af5a-ad12-480e-b386-49e0ee9ded7c/notes.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1bc87bdf-4b91-46fa-86c7-25c6e48b5097/insight1.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
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      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/c8ecad5b-039c-467d-b7ac-4cb58ecf0e85/insight3.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/75d8012a-dd64-452f-9c6d-d8a1cca6a197/SR-ingisht4.jpg</image:loc>
      <image:title>Case Studies - Shopper.Run: Making grocery shopping personal again</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.aditkohli.com/work-1/nestled-time</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-09-11</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/85bb4be7-d931-483b-bcf6-5e99636b296e/01_onboarding.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Right off the bat, we demonstrated the value of the app using an animated slideshow showing how the app fits into their lifestyle, so users can build an emotional connection before worrying about how to use it</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1662884950470-DHWWG99K5UWFIJ1RBRKQ/01.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>For photo albums, we offered tools that moms are already familiar with to enhance pictures. We used common interaction patterns for employing filters, cropping and enhancement that did not require any learning curve whatsoever.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/7d42c07d-e629-4cba-abc0-f1057f727d95/01.png</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Once photos and videos are synced, the app groups/arranges them chronologically under different "collections". Each recommendation appears in the form of a media and caption.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/679d4a6d-d63e-487f-b08d-3ff0eb0e3f04/01.png</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Moms can build a diary for each of their children,. Each child diary begins with a 'cover' featuring a full-bleed image and a carousel of popular or recent entries in the diary.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/cb522365-5822-43cb-bc6b-856ccd2a2c79/01.png</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>On tapping the link from mom's invite or entering the invite code, the family members are welcomed to the diary and asked to join by signing up for an account</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1662888889613-E6DVURB9BJ4KI9U5P55U/01.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Setting Center for the parent or the creator of the diary</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/b0de0e87-b596-4bb9-a1f4-124a645f603f/02_signup.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Nestled Time is only as useful as the data users provide. While we wanted the users to sign up upfront and add a child before accessing any data, we avoided unnecessary friction by asking for too much information upfront.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1662884969711-WDSOI1OIPGPTEOO1CL6K/02.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>We found out that moms are keen to bring photos of their kids to life by turning them into captivating videos. We designed an effortless way to make this possible translating drab photos into beautiful slideshows, greetings or recaps!</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/8daab2d8-38fa-4469-b7ac-beabca779ba6/02.png</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Swiping a memory left allows moms to remove it from the feed. This allows them to keep the feed personalised towards memories that are precious to them.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1662887690570-ICN12JKAMZJH92MK46HM/02.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Tapping the cover will open the Diary, chronologically arranged with the latest entry coming first. The diary is arranged as a timeline clearly showing when a memory occurred.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/3822964e-3040-4001-84c6-19597aba6cc3/02.png</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>If the parent has asked for permission to access photos, the user will have the option to select channels that they want to privately share, only for child's photos and videos</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1662888923142-D741FWO6GXTXUQX4K1SN/02.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Controlling who has access to the diary is easy and parents always have controls to remove or add new members</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/ebde1ad3-5875-428b-a26b-ac6594d6bf80/03_wizard.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>We utilised a progressive onboarding process that provides users a high level view of the subsequent steps without overwhelming them so they feel in complete control as they navigate through the various stages of their onboarding.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1662884990376-LGPBXM9T79KTOGFW1OZL/03.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Moms can use a vast library of gorgeous artwork, templates and fonts to preserve every precious memory, milestone and special moment beautifully in the form of stunning and adorable photo art and frames. .</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1662886364874-XXAG6D2DRFF3QMHXFFW4/03.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>The app allows moms to filter memories based on a number of factors like people, themes, time period, places, created by mom or anyone else in family and type of media involved</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1662887731727-2CP2TIM1D48V6SNEM29O/03.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>The app allows moms to filter memories based on a number of factors like people, themes, time period, places, created by and type of media involved</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/d7244769-e588-4c9e-a27a-8e49815d3121/03.png</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>After getting access, the family members can browse the timeline, flip through memories, see other comments and post a comment of their own.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1662888958537-NSFSRIUVY67CTW202YS5/03.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Setting Center for the family or invitees to the child's diary</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/eece6100-eafa-43e3-a978-70d65fa61838/04_invite.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Nestled Time aspires to be the world's tiniest social network centred around the mom and her child. As part of the onboarding, we encourage moms to invite to her child's world those that mean the most to them so they can share the joy and emotion through connecting on this platform.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1662885013720-8RABJNFYPC54WAN7X5TP/04.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Hearing a mom's voice, whether singing a lullaby or imparting encouraging words, is a strong emotional bond between the child and the mom. So we decided to include an option for moms to record memos easily, that their kids can listen to whenever they want.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/5c4fe408-7722-4f88-9d09-d2af40c1f8e7/05.png</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>After the filters are applied, the results reload to match filters criteria. The filters icon on the top right will indicate whether some filters are currently applied or not.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1662887816633-74ZQ309BWOF87BCCL217/04.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Tapping on any entry will allow users to see it fully as well as view and add any comments. Using the shortcut menu, diary entry can be edited, shared, disabled for viewing or permanently deleted.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/dc92edb4-a85d-47dd-b885-148bc3e87849/06_access.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>The photos and the videos are what bring life to the child's journal. Nestled Time makes it possible for moms to connect and sync various 3rd party photo sharing platforms so no matter where the special moment resides it can be imported back into Nestled Time. In fact moms can even seek permission to access photos stored on family members' devices to make the journal truly special. Lastly, she can configure the tool to ensure the photo detection algorithm does not miss any past memory of your child.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1662885032287-IIQ5DYKRNY1N6X8DUQII/05.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Mom want the chance to write down all the bits of wisdom and fond memories that she has of her children when they were younger. We built easy to use tools to get her writing about everything from family vacations, childhood games, and special holidays — to raising the children she loves.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1662886680224-HKPDXTQM5Q2C1J3RK1R3/04.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>On tapping any memory, moms will be able to view corresponding photos and videos. Tapping again on the image will bring up addition metadata and controls to Share, Edit and Add to Diary</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1662887839179-1ZIHZBSHZUIJD1XCDEVD/05.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Using the '+' button, moms can create new entries by selecting one of the available themes and formats</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/f3564579-189e-4665-8b94-bd89ddcf2fdf/05_importing.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Finally, the app starts to sync photos and videos to our servers. While the syncing is in progress, the app invites users to view a featured journal and get inspired!</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1662886466130-09GNTTQ4L1M62ISEXZPZ/06.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
      <image:caption>Adding a memory will bring up the same Settings screen that moms have to go through while posting a memory created from scratch.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/a1c6b7a1-2520-4ed0-8c7c-35460f4603cd/hmw-1.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/83894433-e5b2-42a3-a370-74e2f7015854/hmw-2.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/7d2a11cb-2874-4e58-a75b-303e47d0d49c/problem_statement.gif</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/0749865c-e2b6-4e0e-b98b-113b1ed44a46/Mom-Baby-1024x768.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children - Age: 35-44 year old Race:All Religion: Most likely Catholic or Protestant. Gender: Female Family Size: Married with 1 &amp; 1/2 children Income: $100,000 - $300,000 Education: Higher Level Education (Bachelor’s and Masters)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/53ee5d03-14ac-452f-96c9-8e6b9ffa69f8/NT_wireframe_1920.jpg</image:loc>
      <image:title>Case Studies - Nestled Time: Encapsulating the joys of having children</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.aditkohli.com/work-1/nestled-time-yb8wg</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-12-15</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/1676188738922-AQGAS5W4UPRZZ7I7D6LT/unsplash-image-wYDUZux2wE8.jpg</image:loc>
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    </image:image>
  </url>
  <url>
    <loc>https://www.aditkohli.com/work-1/zenotifdo</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-10-25</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/eb1fe952-42cd-475d-aa0f-24db55a3be14/kiosk_old.png</image:loc>
      <image:title>Case Studies - Zenoti: Boosting NPS and reducing churn with a thoughtful and comprehensive revamp - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/a3ef8f9e-bb69-46af-b864-949cff210c4b/kiosk_theme1.png</image:loc>
      <image:title>Case Studies - Zenoti: Boosting NPS and reducing churn with a thoughtful and comprehensive revamp - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/028e3d6a-30af-4f8b-b646-7c6592146f92/kiosk_theme2.png</image:loc>
      <image:title>Case Studies - Zenoti: Boosting NPS and reducing churn with a thoughtful and comprehensive revamp - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/dd51cefd-3576-4690-b60f-c7dcb3f0dffe/kiosk_booking1.png</image:loc>
      <image:title>Case Studies - Zenoti: Boosting NPS and reducing churn with a thoughtful and comprehensive revamp - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/94548f7a-d27c-490e-a023-9b452ca813e2/kiosk_booking2.png</image:loc>
      <image:title>Case Studies - Zenoti: Boosting NPS and reducing churn with a thoughtful and comprehensive revamp - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/d8102071-cc38-4ab7-a8bf-de9f4cd1be58/kiosk_add-ons.png</image:loc>
      <image:title>Case Studies - Zenoti: Boosting NPS and reducing churn with a thoughtful and comprehensive revamp - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/db4f4b68-8781-48bf-8652-ef15f841a4fd/kiosk_forms.png</image:loc>
      <image:title>Case Studies - Zenoti: Boosting NPS and reducing churn with a thoughtful and comprehensive revamp - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/5df2c331-0077-48da-9ffa-3cf332f62a4f/kiosk_optin.png</image:loc>
      <image:title>Case Studies - Zenoti: Boosting NPS and reducing churn with a thoughtful and comprehensive revamp - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/c00d91a5-7cc9-499a-a645-3294d77c7876/kiosk_optin2.png</image:loc>
      <image:title>Case Studies - Zenoti: Boosting NPS and reducing churn with a thoughtful and comprehensive revamp - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/970c352d-2175-484f-8126-69a871e35097/calendar_old3.png</image:loc>
      <image:title>Case Studies - Zenoti: Boosting NPS and reducing churn with a thoughtful and comprehensive revamp - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/7cfe83a7-f460-4cea-b649-0327460a838e/calendar_blocks.png</image:loc>
      <image:title>Case Studies - Zenoti: Boosting NPS and reducing churn with a thoughtful and comprehensive revamp - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/abb237c0-7fa8-4488-956c-287aedeaf06e/calendar_new.png</image:loc>
      <image:title>Case Studies - Zenoti: Boosting NPS and reducing churn with a thoughtful and comprehensive revamp - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/ef758167-01a5-4430-bced-74e965ff9fe0/calendar_new_DS.png</image:loc>
      <image:title>Case Studies - Zenoti: Boosting NPS and reducing churn with a thoughtful and comprehensive revamp - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/61c2e3ef53fd02128657e12c/c00e8bec-7fde-45ff-8537-84ff1fd982ab/old.png</image:loc>
      <image:title>Case Studies - Zenoti: Boosting NPS and reducing churn with a thoughtful and comprehensive revamp - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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